Help & Support

We're here to help you succeed

Support Options

Live Chat

Chat with our support team in real-time

Email Support

support@buynswipe.com - Response within 24 hours

Phone Support

+91 8171169007 - Mon-Sat 9AM-6PM IST

Status Page

Check system status and incidents

Knowledge Base

How to Process Your First Payment?

Step-by-step guide to set up your payment processing and complete your first transaction.

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Understanding Your Loan Options

Comprehensive guide to different loan types and how to choose the right one for your needs.

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POS Terminal Setup & Configuration

Complete setup guide for BuyNswipe POS terminals with software and hardware configuration.

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Troubleshooting Payment Issues

Common payment issues and quick fixes to resolve transaction problems.

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Support Tiers

Standard

Free

Response Time

24-48 hours

Channels

  • ✓ Email
  • ✓ Knowledge Base
Priority

₹999/mo

Response Time

4-6 hours

Channels

  • ✓ Phone
  • ✓ Email
  • ✓ Chat
Premium

₹4,999/mo

Response Time

30 minutes

Channels

  • ✓ Dedicated Manager
  • ✓ Phone
  • ✓ Email
  • ✓ Chat

Still Need Help?

Our support team is available 24/7 to assist you