Frequently Asked Questions

Find answers to common questions about BuyNswipe credit, POS, and payments

Credit & Loans

What credit products does BuyNswipe offer?
BuyNswipe offers personal loans, business loans, home loans, auto loans, education loans, credit cards, and BNPL solutions from multiple lenders.
What is the minimum eligibility for a personal loan?
Minimum eligibility: Age 21-60, monthly income ₹20,000+, employment for 6+ months, and credit score 600+. Exact requirements vary by lender.
How long does loan approval take?
Most loans are approved within 24-48 hours with instant disbursal options available. Approval depends on documentation and credit verification.
Can I get a loan without CIBIL check?
Yes, some lenders offer loans without strict CIBIL requirements. However, a credit check is typically conducted for risk assessment.
What documents are required for a loan?
Generally required: PAN card, Aadhaar, bank statements, salary slips, and identity proof. Additional docs may be requested based on loan type.

POS & Payments

What are the main features of BuyNswipe POS?
Features include real-time sales tracking, inventory management, multi-user access, kitchen display system, payment processing, and analytics dashboard.
What payment methods does BuyNswipe support?
BuyNswipe supports credit cards, debit cards, UPI, digital wallets, BNPL, and cash. All major payment methods are integrated.
What is the transaction fee for UPI?
UPI transactions have no processing fee plus just 0.9% MDR. This makes it the most cost-effective payment method for merchants.
Is BuyNswipe POS secure?
Yes, BuyNswipe POS is PCI-DSS compliant with SSL encryption, tokenization, and fraud detection. All data is stored securely.
How quickly does settlement happen?
Standard settlement is T+1 (next business day). Instant settlement is available for enterprise merchants with premium plans.

Account & Security

Is BuyNswipe RBI approved?
BuyNswipe Technology Pvt. Ltd. is registered under Startup India (DPIIT) and follows all RBI guidelines for financial transactions.
How is my data protected?
All data is encrypted using 256-bit SSL encryption, stored on secure servers, and complies with GDPR and India's data protection laws.
Can I integrate BuyNswipe with my existing system?
Yes, BuyNswipe provides REST APIs, webhooks, and SDK libraries for seamless integration with existing business systems.
What is BuyNswipe's uptime guarantee?
BuyNswipe guarantees 99.9% uptime with redundant systems, automatic failover, and 24/7 monitoring for service reliability.
How do I report a security issue?
Contact security@buynswipe.com with details. All security reports are reviewed within 24 hours by our security team.

Support & Acquisition

What support options are available?
BuyNswipe offers email support, phone support, WhatsApp support, and live chat. Premium customers get dedicated account managers.
How long is the onboarding process?
Standard onboarding takes 2-3 hours including account setup, staff training, and system configuration. Express onboarding available.
Is BuyNswipe available for acquisition?
Yes, BuyNswipe is a pre-funded startup (₹17L seed funding) registered under Startup India. Acquisition inquiries welcome - contact founder directly.
What is the asking price for BuyNswipe?
The acquisition asking price is INR 1.6 Crore, open to negotiation with qualified, serious buyers. Teaser and brochure available on request.
What assets are included in the acquisition?
Includes registered company (2017), trademarked brand, premium domains (buynswipe.com, .in), mobile app, social profiles, and all IP.

Didn't find your answer?

Our support team is here to help